BIM design of modern terraced houses
© Jonathan Oakes

Services

Real people. Real answers. Building for what’s next.

Every project balances ambition with risk. Evolving regulations, tighter programmes, changing standards and rising expectations all shape the moment you’re building for.

At wienerberger, our design and technical services support architects, specifiers, contractors, developers and housing providers across the UK, helping you plan, specify and deliver buildings with confidence.

You don’t just get products, you get people. People who show up early, stay involved throughout, and give you clear, confident guidance when it matters most.

Our in‑house specialists, architects, technicians, engineers and product experts, work together across wall, roof, heating and water management. This joined‑up approach means your decisions are grounded in whole‑building thinking, not siloed advice.

We’re here to help you build for what’s next with clarity, collaboration and technical rigour.

What makes our support different

  

People first

You get direct access to experts who understand your world, not automated systems or generic inboxes. Trust is built by listening, turning up when it counts and doing what we say we’ll do. 

Joined-up expertise

With more than 1,000 products across the building envelope, we understand how systems work together aesthetically, technically and commercially, so nothing is considered in isolation. 

Future-ready thinking

From decarbonisation and fabric performance to retrofit and emerging regulation, we bring foresight as well as experience to help you make decisions that stand up to tomorrow.  

Our services

Onespec

Clear, consistent specification support that saves time, reduces risk and supports confident decision‑making.

  • One route to products, systems and technical support

  • Up‑to‑date documentation, test evidence and guidance

  • Digital tools designed to simplify specification

    Discover OneSpec →

Retrofit services

Practical, technically robust support to help improve existing homes — particularly across large, complex residential and social housing portfolios.

  • Holistic retrofit strategies

  • Architectural and technical expertise

  • Clear pathways from assessment to delivery

    View retrofit services →

RoofSpec+ Guarantee

Early‑stage roofing assurance that reduces risk, supports compliance and protects long‑term performance.

  • Verified roofing system design aligned to project requirements

  • Technical assurance to support compliance, approvals and sign‑off

  • Long‑term confidence backed by RoofSpec+ guarantees

    Explore RoofSpec+ →

All4Roof Specification Tool

Practical tools, guidance and training that help roofing teams deliver right‑first‑time on site.

  • Hands‑on guidance for products, components and fixing

  • Practical support designed for live sites and real‑world conditions

  • Training and resources to support consistent workmanship and quality

    Visit All4Roof →

Heritage Services

Specialist support for conservation, restoration and heritage‑sensitive projects where authenticity and technical performance are equally critical.

  • Bespoke clay roof tiles and fittings

  • Support for listed buildings and conservation areas

  

Additional support

Alongside our core service offers, we provide a wide range of specialist support services designed to help you manage complexity, reduce risk and move projects forward with confidence. 
 
These services can be accessed independently or combined to support your project at any stage — from early concept through to delivery and occupation. 

Architectural & design services for residential and commercial projects

Early‑stage design, feasibility and architectural support to help turn ambition into buildable, compliant and well‑considered solutions.

Wall systems & facades

Technical guidance and detailing support for brickwork, masonry systems and facade performance across residential and commercial buildings.

Heating & energy systems

Design and specification support for low‑carbon heating, heat pumps, heat networks and fabric‑first performance, supporting decarbonisation targets and evolving standards.

Water management & drainage

Integrated rainwater, roofline and drainage support to manage performance above and below ground, supporting long‑term resilience and compliance.

Guides and Advice

Cross‑envelope technical advice, detailing support, regulatory guidance and onsite assistance to help de‑risk design and delivery.

CPDs

Practical training and CPD to help teams stay confident, capable and ready for change, from emerging regulation to best‑practice delivery.

  

Customer Support Phones
© Jonathan Oakes

How to work with us

You can involve us at any stage — from early ideas to detailed design or onsite queries.

Typical starting points include:

  • “Can you help make this concept buildable?”
  • “What should we be planning for in upcoming regulations?”
  • “We need clear retrofit options for our housing stock.”
  • “Can you talk us through a detail on site?”
  • “We need CPD or technical training for our team.”

Talk to our design & technical team and take the next step with clarity and confidence. 

Kaolin Court

Got a question about our products?

Contact us today and one of our team will be in touch to discuss your next project.

Downloads

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Contact

Got a question? Send us a message and we'll be in touch to help.

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