Working Differently and Keeping Everyone Safe

A text and collect service is in operation for all deliveries and collections. You need to book a time slot for loading/unloading and we require a minimum of 2 hours’ notice. Do not arrive without booking in.

You are not permitted to take driving rest breaks on Wienerberger sites. Please ensure you have sufficient driving time available as we must avoid stationary vehicles where possible.

You must have this minimum PPE to enter our plants; hard hat, high visibility clothing, safety footwear, face mask and eye protection. We are unable to loan PPE and you will not be loaded without it.

Should you start feeling unwell and showing any of the recognised Covid-19 symptoms, you should not continue your journey to our plants and follow the government’s guidelines.

Collect your pre-populated paperwork from the designated area ensuring that you observe the ‘non-contact’ loading procedure at all times. A copy of this document should have been sent to you.

The 2-metre social distancing rule must be adhered to at all times when you are out of your vehicle. We will refuse to serve any driver who disobeys this procedure.

The minimum requirement of PPE must be worn at all times whilst on any Wienerberger plant.

As all sites can operate slightly differently, you must observe and strictly adhere to all on site safety rules.

Once you have been loaded, the forklift driver responsible for your load will give you the signal that loading is complete. You may move to your next location or prepare your vehicle for movement.

Your load must be secured correctly before you attempt to leave our premises. If at this point you are not happy with the load, please communicate this to the loader whilst maintaining the 2-metre social distancing rule.

You are permitted to operate within a 2-metre boundary of your vehicle should you require to complete any critical tasks on your vehicle.

Observing site signage and any directional arrows, please leave site safely maintaining the on-site speed limit. If the loading procedure requests you call the office, the vehicle must be stationary.

Follow any specific requirements detailed on your delivery note to notify our customer that you intend to make delivery. Observe any signage at site entrances and adhere to your booking in slots.

If you are requested to wait in a holding area or you are early for delivery, remain in your vehicle at all times and await confirmation that you can proceed. Do not attempt to walk around site.

The minimum requirement of PPE must be worn at all times whilst delivering on behalf of Wienerberger. Sites will not you loan PPE. Observe other individual site requests.

Should you start feeling unwell and showing any of the recognised Covid-19 symptoms, you should not attempt delivery and contact your employer for further instructions.

As all sites can operate slightly differently, you must observe and strictly adhere to all on site safety.

Whilst you are being unloaded you must sit in the passenger seat with the vehicle’s engine isolated and the keys out of the ignition where possible.

The 2-metre social distancing rule must be adhered to at all times when you are out of your vehicle. Failure to adhere to this may result in refusal of delivery.

You are permitted to operate within a 2-metre boundary of your vehicle should you require to complete any critical tasks on your vehicle.

Wait for confirmation from the person responsible for you whilst on site before attempting to get out of your vehicle or preparing your vehicle for unloading.

There may or may not be welfare facilities on site for you to use. Please ensure you follow the procedures on site should you require to use the facilities.

As some sites introduce new safety methods you may need to be patient and wait to be unloaded. Contact your employer if you expect this to be more than an hour.

Should you start feeling unwell and showing any of the recognised Covid-19 symptoms, you should make a site representative aware and remain in your vehicle.

Most sites will not permit their employees to sign paper documentation or touch screen devices. Request the persons surname and complete the paperwork yourself including COVID-19 across the paperwork. You should also take a picture of the paperwork you have signed as this can be forwarded electronically. If you are using WB Sign on glass, simply complete the steps yourself using the surname provided.

To avoid any potential claims as a result of ‘no signature’ we request you take a photo of the unloaded products and a connecting photo of the site. Do not take pictures of other people or site representatives as this would be against GDPR regulations. For WB sign on glass users you can take as many photos as you wish as these are uploaded to us immediately- you should also take a picture of the paperwork you have signed.

Please contact your employer immediately should you encounter any on-site issues such as damages etc. Maintain safe communications with on-site representatives and do not attempt to fix the problem yourself.

Observing site signage and any directional arrows, please leave site safely maintaining the on-site speed limit. If the offloading procedure requests you call the office, the vehicle must be stationary whilst doing so.

All haulage invoices that are sent to Wienerberger must be sent electronically to the Logistics inbox. Please contact a member of the Logistics team for further information.

We do not require hard copies of your POD’s, these must be kept with you. All POD’s must be made available electronically either via a portal or scanned via email. Users of WB sign on glass software do not require to do anything. All POD’s must be made available within 7 working days of delivery.